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FAQs

WHAT IS THE DEADLINE FOR ORDERING?

For Sunday pickup: Thursday at 11:59 pm
For Monday pickup or delivery: Thursday at 11:59
For Wednesday Pickup or delivery: Monday at 5:30 pm
 

WHERE DO YOU DELIVER?

We currently deliver to central Orange County
Monday's & Wednesday  
9am-2pm
(See delivery map here)
You can also pickup your meals at the following locations during their normal operating hours listed below:

Healthy Meals Kitchen  
18854 Brookhurst St, Fountain Valley.
Sunday Noon-4pm

Dino's Italian Restaurant 

6391 Westminster Blvd, Westminster.
Wednesday's 4-9pm

OC FIT Irvine (Sky Park)  

17935 Sky Park Circle, Irvine.
Monday's 5:30- 10am OR 4:15- 8pm or Wednesday 4:15-8pm

OC FIT Tustin (Las2winz

13931 Carroll Way, Ste D, Tustin.
Monday's 5:15- 9:30am OR 4:30- 7pm & Wednesday 4:30-7pm

OC FIT RSM 

23121 Antonio Pkwy #120, Rancho Santa Margarita. 
Monday's 5:30- 9:30am OR 4:30-7pm & Wednesday 4:30-7pm

BodyCentre Day Spa & Fitness 

801 Baker St. Ste E, Costa Mesa.
Monday's & Wednesday 10- 4pm 

Hardcore Fitness (Anaheim)  

3174 E La Palma Ave, Anaheim, CA 92806. 
Monday's 5:15-10:15am & 4-9pm or Wednesday 4-9pm

Hardcore Fitness (Huntington Beach) 

17711 Crabb Ln, Huntington Beach, Ca 92647.
Monday's: 5-10 am OR 4:45 pm-8 pm or Wednesday 4:45-8pm
WHEN DO YOU DELIVER?

Deliveries occur on MONDAY and WEDNESDAYS between 9am and 2pm PST

CAN I PICKUP AT YOUR ORANGE COUNTY KITCHEN?

Yes! We offer a Sunday pickup window between Noon- 4pm. Please be mindful when selecting this location. Our team members will be onsite ONLY between the hours listed. If you cannot make that window we offer a wide selection of pickup locations and delivery options that may better fit your schedule.

DO I HAVE TO BE HOME FOR DELIVERY?

Nope. As long as there is a safe and cool place for your driver to leave your delivery, then you have nothing to worry about. Your meals must be kept cold, so please provide us with a cooler or refrigeration. We encourage you to refrigerate them as soon as possible.

If you live in a building that requires access for the driver to get in, you MUST be home for delivery. We are not responsible for packages that are delivered to the accurate address but are stolen due to inability to access your home/building. Our drivers photograph where each bag is left so we can ensure accurate delivery. If the bag was delivered to your requested address and was then taken/stolen, Healthy Meals Kitchen is not responsible. That being said, we'll always do our best to remedy any displeasing situation. Please be sure to specify your delivery instructions (access codes, location to leave meals, etc) in your cart notes.

HOW DO I PLACE MY ORDER EACH WEEK ONCE I'VE SIGNED UP?

Each week you'll be sent a reminder text. The text will include a unique link. Click the link to place your order. Customize your order. Hit "complete order". You'll have until the "cut-off" time to make changes to your order.

HOW DO I PLACE MY ORDER FROM THE WEBSITE?

Click Here Click "returning customer, sign in". Enter your cell phone number. You will receive a text message and an email with a verification token. Enter the token. Make your selections!

HOW DO I CHANGE MY ORDER FOR THE WEEK?

Log in to your account or click the link that was sent to you via text or email. At the top of the page, you will see "order confirmed" and "edit". Click "order confirmed" then click on any of your order items in the green and you'll be able to make your selections. 

HOW DO I SKIP A WEEK IF I'M ON A SUBSCRIPTION?

Click the link that was texted to you. Click "skip" on the menu page. You are now skipped for the week.

HOW DO I PUT MY SUBSCRIPTION ON PAUSE?

Go to your account page. Select he subscription you would like to pause. Click "edit". Scroll to the bottom of the page to the section "pause". Enter the date you would like to pause until. 

HOW DO I CANCEL MY SUBSCRIPTION?

Go to your account page. Select the subscription you would like to cancel. Click on the "plan settings" for the subscription you would like to cancel. Scroll to the bottom of the page to the section "cancel". Click "cancel subscription".

HOW DO I ACCESS MY PROFILE?

Click on the menu in the top left hand corner. Click on "your account". You will be able to view your account.

HOW DO I MAKE CHANGES TO MY PREFERENCES?

Login to your account. Next to your subscription, click "plan settings". On this page, you can edit your address, change your email, select notifications instead of text messages, and pause your account.

HAVE A QUESTION YOU DON'T SEE ANSWERED HERE?

Oh No! We'll do our best to answer it! Please email us at healthymealskitchen@gmail.com

If you have questions, comments, or concerns, we'd love to hear from you.

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